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Author: Brandon Robbins

Goodbye Redemption Codes… Hello Smooth!

Goodbye Redemption Codes… Hello Smooth!

One of our most popular categories is eLearning. Our redemption platform, StackSkills, is where all our students go to access their course content, connect with their instructor, and engage with other students in the community. Our old redemption process was complicated, so we decided to simplify. Previously, we provided students with license codes and a redemption link that they would follow. This process required the student to setup an account, then go through a series of steps to redeem their code and unlock the course. It also created other potential…

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Shhh! The Secret to Growing Your Deal Store

Shhh! The Secret to Growing Your Deal Store

Emails, Emails, Emails. If there’s one thing we’ve learned, it’s how valuable capturing your readers’ emails can be. When studying the way that users behave on our stores, we’ve found that often times, users are interested in our deals, but may not convert at that exact moment. Many of these customers come back later when the product or timing is right. If we don’t take advantage of these precious moments when customers are on the site, we might lose the opportunity to provide them with a killer deal forever….

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Life, Liberty, and the Pursuit of Fraud Automation

Life, Liberty, and the Pursuit of Fraud Automation

Over the past few years, we have seen tremendous growth in our ability to identify and eliminate fraud threats. We are excited to announce our partnership with Sift Science to bring that security to a whole new level – with automation. Our internal fraud team — the “Fraud Fighters” as we like to call them — work tirelessly to review potentially risky orders and squash threats before they become chargebacks or disputes. Our next level integration with Sift Science will automate this process by allowing…

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