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Author: Dean Mazurek

Stack Without Borders: International Feature Update

Stack Without Borders: International Feature Update

One of the many benefits of working with StackCommerce is our ability to accommodate international markets. For vendors, this means getting your products in front of users located in hundreds of countries across the globe, creating valuable brand awareness. For publishers, this means we’re here to support commerce for your current or future international audience. We want to help you grow! With such a significant segment of our current audience outside the US, it’s crucial that we create the best possible shopping experience for users in any location.

Where do we start? A critical piece of the international experience lies within our checkout flow. Due to varying costs, product variations, and availability, shipping items internationally is complex by nature. In an effort to maximize conversion, we’ve updated our UI to collect the most important shipping detail first: country of origin. This accomplishes two important goals:

  1. Ensures shipping costs, which vary by country, are correctly applied to the order
  2. Ensures that the customer’s checkout flow is relevant to the shipping destination (i.e., collecting state, zip code, or phone number where necessary)

We’re excited to continue fine-tuning our commerce experience for all users. Be on the lookout for more new features in the near future!

Partner Request: Show me the money!

Partner Request: Show me the money!

Electronic payments, digital wallets, blockchains; Payment processing is a constantly evolving technology that makes mailing a check look like ancient history. With each new enhancement comes more opportunities to make payment systems more transparent and informative.

StackCommerce is committed to evolving our platform as well, and to surfacing as much relevant information to our partners as possible. By sourcing helpful bits of feedback we’ve learned that we can easily present answers to common payment questions, including but not limited to:

  • When will my payment be posted?
  • What is the amount of my payment?
  • How will my payment be transferred?

Our latest integration helps answer these questions by leveraging our payment partner’s iframe to display dates, amounts, deposit methods, and status for current and previous payments. Adding visibility to payments helps make our platform more transparent, but most importantly, gives partners immediate access to pertinent info 24/7. To explore, just navigate to the Earnings section of your dashboard and select Payment Status.

We’d love to hear your comments below!

– Stack Product Team

Batch Snapshots: Our Latest Vendor Tool

Batch Snapshots: Our Latest Vendor Tool

Introducing the latest feature for StackCommerce vendors: Batch Snapshots!

Batch Snapshots are the best way to get a quick view of what items are in a batch of orders without having to download it. But it also helps out our users! Here’s how…

When a vendor downloads a batch:

–Customers are no longer able to edit their shipping address
–Our Support team cannot refund an order without contacting vendors directly

In order to assist our customers through every step of their order, it’s especially important that vendors download batches only when they are 100% ready to ship. Batch Snapshots allow vendors to see an overview of the items before they’re ready to ship, so vendors can see how many of each item to prepare without preventing last minute address changes or refunds.

Vendors and customers are two crucial anchors to the StackCommerce family, without which we couldn’t surface such great products to a worldwide community. We’re excited to add this functionality to increase visibility for vendors, and add flexibility for customers! Check it out on your dashboard today.

– Stack Product Team